NOVA PLAYER

Support & Frequently Asked Questions

Welcome to the official help page for NOVA PLAYER on Samsung Smart TV, LG webOS, Android TV / Google TV, Apple TV, iPhone, iPad, and Android devices.

How to Use NOVA PLAYER in 3 Easy Steps

Step 1 — Open NOVA PLAYER on Your TV

Launch NOVA PLAYER on your screen. Note the MAC Address (for example 52:54:AB:12:34:EF) and 6-digit Device Key shown on your TV, or scan the QR code with your phone.

Step 2 — Add Your Playlist on mynovaplayer.com

Go to mynovaplayer.com, enter your MAC Address and 6-digit Device Key, click Manage My Device, and add your own M3U link, upload your .m3u file, or enter your Xtream server details.

Step 3 — Reload on Your TV

Restart NOVA PLAYER or press the Reload / Synchronize button on your TV remote. Your playlist will load immediately.

Frequently Asked Questions (FAQ)

Does NOVA PLAYER include any TV channels, playlists, or IPTV subscriptions?

No, never. NOVA PLAYER is strictly an empty media player application. We do not provide, host, or sell any channels, streams, playlists, or subscriptions, and we cannot recommend any content provider.

Is NOVA PLAYER free? How much does it cost?

Every new device gets the first 7 days FREE so you can test everything with your own playlist. After the 7-day free trial, activation costs a one-time payment of €6.00 EUR (Unlimited / Lifetime) for that device — no monthly or yearly fees. Remember: €6.00 activates the player software only, with zero channels included.

How do I activate my device for €6.00 Unlimited?

Open mynovaplayer.com, enter your TV MAC Address and 6-digit Device Key, select the 2. Activate Device (€6.00 Unlimited) tab, confirm the No-Content Disclaimer, and enter your activation code or request activation.

How do I delete a playlist from my TV?

Log in on mynovaplayer.com with your MAC Address and 6-digit Device Key, then click the red Delete button next to the playlist you want to remove.

Contact Technical Support

Need help with app installation, device activation, or playlist synchronization? Contact our software support team (please note: any message asking to buy IPTV channels or playlists will not receive a reply):